Privacy Notice

1. Introduction

PulseBridgeFold ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, share, and protect your information when you visit pulsebridgefold.site or use our yacht charter services.

By using our services, you agree to the data practices outlined in this policy. This policy complies with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy regulations.

2. Information We Collect

2.1 Personal Information

We collect personal data that you voluntarily provide when you:

• Make a yacht charter reservation
• Reach us through our website or by phone
• Sign up for our newsletter
• Complete forms on our site
• Take part in surveys or promotional activities

This may include:

• Your name and contact details (email, phone number, address)
• Payment details (processed securely via third-party providers)
• Your charter preferences and needs
• Emergency contact details
• Dietary needs or health-related information (if you choose to share it)

2.2 Automatically Collected Information

When you browse our website, we automatically gather certain information about your device and how you use the site:

• IP address and approximate location
• Browser type and version
• Pages viewed and time spent on our site
• Referring sites
• Device details (type, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve your experience on our website. These technologies help us:

• Store your preferences
• Measure site usage and performance
• Deliver personalized content
• Enhance our services

You can manage cookie choices through your browser settings or our cookie consent banner.

3. How We Use Your Information

We use the information we collect for these purposes:

• Service Delivery: To deliver yacht charter services, handle bookings, and communicate with you about your reservations
• Customer Support: To address your questions and provide assistance
• Payment Processing: To process payments and administer billing
• Safety and Security: To maintain safe operations and protect against fraud
• Marketing: To send promotional materials and updates (with your consent)
• Website Improvement: To analyze usage trends and enhance site functionality
• Legal Compliance: To meet legal and regulatory obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

4.1 Service Providers

We may share information with trusted third-party vendors who help us with: payment processing; website hosting and upkeep; email marketing; analytics and performance tracking; customer support.

4.2 Legal Requirements

We may disclose your information when required by law or in response to legal processes, court orders, emergencies, or investigations into suspected fraud or unlawful activity.

4.3 Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We use appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These safeguards include encryption, secure servers, access controls, periodic assessments, and staff training.

However, no method of transmitting data over the internet or storing it electronically is completely secure. We cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Typical retention periods include:

• Charter booking records: 7 years (tax/legal)
• Marketing messages: until you unsubscribe or request deletion
• Website analytics data: 26 months
• Customer support records: 3 years from your last interaction

7. Your Rights and Choices

Your rights may include access, correction, deletion (subject to legal requirements), portability, opting out of marketing, and cookie preference control. To exercise these rights, contact us using the details below.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics to understand how our website is used. You can opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website may link to social platforms that have their own privacy policies.

8.3 Payment Processors

Payments are handled by third-party processors that comply with PCI DSS standards.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of Monaco. We apply appropriate safeguards consistent with applicable privacy laws.

10. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their information. If you believe a child has provided data to us, please contact us promptly.

11. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy, emailing registered users, or displaying a notice on our website. Continuing to use our services after the effective date signifies your acceptance of the changes.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policy. You can update your cookie and tracking choices at any time via our cookie settings.